Directly connected to JR Osaka Station | HERBIS PLAZA 4F

Service 01

House Calls & Visiting
Medical Care

A doctor will come to your hotel. No need to go out.

House Call Service for International Patients

Our clinic provides house call services at your accommodation for international patients who become ill during their stay in Japan. Multilingual medical staff will visit your lodging to provide diagnosis and treatment. For those feeling unwell, visiting a medical facility in an unfamiliar place can be a significant burden. Please take advantage of our house call service for medical care at your accommodation.

Service Flow

STEP.01

Inquiry & Reservation

Contact us via the reservation form or WhatsApp. Please provide your symptoms and hotel name.

STEP.02

Doctor's Visit

A doctor will arrive at your room within 30 to 60 minutes.

STEP.03

Examination & Prescription

Examination, testing (influenza/COVID-19, etc.), and on-site medication prescription are available.

STEP.04

Payment

Payment is accepted via credit card or overseas travel insurance (cashless).

Symptoms We Can Treat

Home Visits Available

■ Fever, colds, influenza
■ Severe pain, injuries
■ Abdominal pain, food poisoning
■ Children's sudden illnesses

Not Covered - Visit Outpatient Clinic

■ X-rays, CT scans
■ General anesthesia, surgery
■ Cosmetic IV drips, self-pay treatments

Service Area

Umeda, Kita Ward, Dojima, Nakanoshima, Fukushima Area

※ Please inquire even if outside these areas.

Examples of Hotels in the Service Area

■ The Ritz-Carlton Osaka
■ Hilton Osaka
■ InterContinental Osaka
■ Conrad Osaka
■ The Westin Osaka

Service Hours

10:00 AM to 7:00 PM
(Reception Hours: 9:30 AM to 6:00 PM)

Fees and Payment Methods

・Fees vary depending on the medical condition, so please inquire in advance.
・Payment can be made in Japanese yen or by credit card.
・If you plan to claim reimbursement from your insurance company in your home country after returning, we will provide an English receipt, itemized statement, and medical certificate. Cashless settlement may be available depending on your travel insurance plan.