Service 03
Consultations and advice via smartphone video call.
For those wanting to save time on travel and waiting. Use your own smartphone to receive a consultation via video call with an English-speaking doctor. Ideal for early cold symptoms, allergies, skin issues, and more. No app needed—connect easily via web. A friend or family member can collect your prescription from our clinic. If nobody can come, the doctor will explain your options during the consultation. ※Note: Overseas travel insurance often excludes online consultations from coverage (self-pay). Please confirm with your insurance provider beforehand.
| STEP.01 |
Web Reservation Select “Online Consultation” on our website. |
| STEP.02 |
Prepayment Credit card registration is required in advance. |
| STEP.03 |
Video Call Click the link sent via email/SMS to start the video call. |
| STEP.04 |
Prescription & Medication Pickup
We hand you the prescription at the clinic. A friend or family member can pick it up and fill it at the pharmacy on the same floor (weekdays and Saturdays). |
Important Notes
■ Japanese health insurance can be used.
※Overseas travel insurance may exclude online consultations from coverage, so please confirm with your insurance company beforehand.
■ Online consultations can't prescribe narcotics or psychotropic drugs.
■ Please use a stable internet connection.